claims satisfaction News

A research report published this month found that one-third of claimants were not fully satisfied with their most recent insurance claims experience, adding that speed of settlement is a clear pain point for policyholders. Translating the level of dissatisfaction into …

Auto insurance customers continue to be pleased with not only with their claims settlements but also with how quickly their claims are being settled. Also, insurance claims adjusters are doing a better job of speeding up the claims process than …