Jury Awards $17 Million Against American Family in Aftermarket Parts Lawsuit in Mo.

March 12, 2007

  • March 12, 2007 at 7:47 am
    Insured by Pirates says:
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    I am really sick & tired of seeing Settlements in the Millions, when the Company should never be involved in one law suit.
    All they need to do is be straight with their own Clients…but that seems to be impossible because men just have to get one over on you.
    The money wasted in TV Ads makes me hate the Company even more. Spending More money on False Advertising when this money should go to paying claims.

  • March 12, 2007 at 2:09 am
    Ray says:
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    First – after market parts are NOT necessarily inferior as inferred by the article.

    Second – OEM parts are ALMOST ALWAYS significantly more expensive.

    Insisting on the use of only OEM parts will result in increased costs to the insurance carriers and we all know what that will mean – HIGHER insurance costs to the consumer.

    In most cases, the use of any repair parts will have a small effect on the resale cost or trade in of a vehicle, especially older vehicles.

    I fully support the use of third-party after market repair parts to get my vehicle repaired and to keep my insurance costs down.

  • March 12, 2007 at 2:28 am
    ANPAC OFF PARTS says:
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    ANPAC STATES IN THE POLICY,
    YOU MUST ACCEPT OFF PARTS.

    ANPAC IS THE WORST IN THE BUSINESS FOR SLOW PAYING & DENYING CLAIMS.

    LUCKY FOR MS, ANPAC DOES NOT WRITE THERE.

  • March 12, 2007 at 2:29 am
    Gill Fin says:
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    Washington State law requires that insurers offer customers the option of quality replacement parts as a way to lower the cost of repairs. Know who is behind these lawsuits? The automakers who want to sell a fender for $350 that costs them about $20. Was there really
    even a plaintiff who could show any damages. What has happened to our Judicial system? What am I paying for when it comes to the courts?

  • March 12, 2007 at 2:36 am
    ANPAC Insured says:
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    Yea, We get a fender bender that cost $20 for off parts but then we get a Rate Increase (Every 6 Months-There after)
    No justice for you or me.

    Did anyone check the VIN Numbers on the Flooded Cars in LA, MS, AL ?

  • March 12, 2007 at 3:42 am
    Robbo says:
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    Assuming lawyers got their 33% cut, that leaves $ 36.75 to go to each of the 310,000 clients- what a windfall

  • March 12, 2007 at 3:49 am
    Gill Fin says:
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    Its not about policyholders or bodyshops -its about Ford, GM and Chrysler being able to monopolize the market. If my black loaded really nice 2003 2WD stepside pickup needs a rear bumper, do I need a new one or one from another 2003 that is in like new condition. If I was paying for it myself I would go to the wrecking yard and get an undamaged bumper and put it on, for 1/3 the cost of a new one. And that undamaged 4 year old bumper is considered a quality replacement part, and the idea of using it is constistent with my otherwise conservative mentality of reusing or recycling whenever possible. Except now my insurer can\’t use that bumper because the big three mandate my insurer buy from them a new, much more expensive bumper.
    All in the name of protecting me the insured. Were there any plaintiffs, really? Who was damaged by using quality replacement parts? Oh, thats right, GM,
    Chrysler and Ford.

  • March 12, 2007 at 4:44 am
    Junkyard says:
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    How many of those \”jurors\” realize that the repair shops can get an OEM part from a wrecking yard? All they are afraid of is the semantics. Sounds like defense counsel did not do a very good job on this one.

  • March 12, 2007 at 5:11 am
    Ken says:
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    Without a stamp or any other indicator on the part, I bet that none of the jurors, vehicle repair person, or the pltfs. atty can tell the difference between the quality or appearance between the OEM(s) and Aftermarket parts. – I am sure that the Diminished Value claims or lining up now.

  • March 13, 2007 at 9:31 am
    Mjolnir says:
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    I hate to burst some of your bubbles, but there is sometimes a difference in part quality.

    I was a mechanic for 6 years, so I\’m not guessing here. I\’m telling you that about half the time a less expensive \”aftermarket\” replacement part is of inferior quality.

    Also, used parts are a good idea in theory, but in real life you don\’t go down to the salvage yard and pick out a cherry bumper for your pickup.

    You submit a parts list to an authorized parts locator, and they deliver the parts to you. Many times the parts are damaged or have visual defects.

    Yes, you can send the parts back and request \”better\” ones, but that means the customer vehicle sits at your shop for another three days.

    I\’m sure all of you are just thrilled when a 2 day repair on your personal vehicle turns into 10 days. Not.

    The last problem is that as a mechanic, you see a lot of parts. When you start seeing factory stuff go 60,000 or 70,000 miles, but aftermarket stuff fails every 35,000 (regular as clockwork) you start getting an attitude about cheap crap.

    Does every aftermarket part suck? No. Do enough suck that many technicians pay for factory items on their own cars? Yes.

    The bottom line is that while you\’re assuming it\’s the evil corporations screwing you, the reality here is that MOST, NOT ALL, OF THE TIME, factory parts will be higher quality.

    Somebody is actually looking out for you here, believe it or not.



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