I was one of the people who received a letter from CS Stars. The contact letter was so \”questionable\” that I was reluctant to respond, and every person I spoke to about it said not to answer. Their contact letter looked like the kind of \”phishing\” letters that we are always told not to answer, as they can be from people looking to collect information. There was no phone # to call CS Stars, there was no real information to indicate why I might be considered to be at risk, and no contact info was given to direct me to the worker\’s comp board, where I could have gotten real info. (I had a comp case that was marked that I may have need for future treatment, instead of that I had full recovery, which apparently put me in a special fund. But nothing in the letter told me that. I found this out from the news.) That company needs to be replaced by someone else. Not only did they allow a security breach, but they didn\’t react properly when they found out, and the letters they send were useless. Why would I want \”identify theft protection\” from a company that compromised my information and then could not even send me information that was clear and verifiable?
Wonder why the delay? When there was a melt down at Chernobyl, no one was notified either. Sure glad they didn\’t violate any laws or feel responsible for the loss of information.
the article references them as an independent PC agency; this from their web site: ABOUT CS STARS
CS STARS serves the technology needs of risk management professionals, as well as the P&C insurance industry — delivering integrated software and services that support risk management; claims administration; compliance management; bill review; and data management. Our software and services help clients improve business processes, manage costs and reduce risk.
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I was one of the people who received a letter from CS Stars. The contact letter was so \”questionable\” that I was reluctant to respond, and every person I spoke to about it said not to answer. Their contact letter looked like the kind of \”phishing\” letters that we are always told not to answer, as they can be from people looking to collect information. There was no phone # to call CS Stars, there was no real information to indicate why I might be considered to be at risk, and no contact info was given to direct me to the worker\’s comp board, where I could have gotten real info. (I had a comp case that was marked that I may have need for future treatment, instead of that I had full recovery, which apparently put me in a special fund. But nothing in the letter told me that. I found this out from the news.) That company needs to be replaced by someone else. Not only did they allow a security breach, but they didn\’t react properly when they found out, and the letters they send were useless. Why would I want \”identify theft protection\” from a company that compromised my information and then could not even send me information that was clear and verifiable?
Wonder why the delay? When there was a melt down at Chernobyl, no one was notified either. Sure glad they didn\’t violate any laws or feel responsible for the loss of information.
the article references them as an independent PC agency; this from their web site: ABOUT CS STARS
CS STARS serves the technology needs of risk management professionals, as well as the P&C insurance industry — delivering integrated software and services that support risk management; claims administration; compliance management; bill review; and data management. Our software and services help clients improve business processes, manage costs and reduce risk.