ACE Group appointed Keith Higdon vice president, Claims Data Analytics. In this newly-created position, he will support both ACE and ESIS, Inc., a risk management services company and member of ACE Group, in advancing and executing a claims data analytics strategy for each organization to more fully meet the evolving needs of its clients and support industry-leading claim capabilities.
Based in Chicago, IL, and reporting to Steven Laudermilch, senior vice president of Claims, Higdon will work collaboratively with ACE’s Predictive Modeling team, placing an emphasis on accessing data and transforming it into decision-making information, as a basis for implementing efficient and effective claims management to drive down clients’ total cost of loss.
With nearly 20 years of both data analytics and client relationship management experience, and expertise in both the property/casualty market and the TPA arena, Higdon most recently served as senior vice president at a North American claims management services provider, where he coordinated a multidisciplinary team to identify new efficiencies for clients, including cost saving opportunities, new products and technologies. Prior to this role, he held various data analytics and evaluation, and business management roles at a global brokerage.
Source: ACE Group