homeowners News

California’s Wildfire Crisis Is Roiling Its Insurance Market

Lauris Bye, a homebuilding industry veteran who moved to Southern California’s wildfire-prone hills decades ago, felt confident about the newly built house he was buying about 30 miles north of downtown Los Angeles. It had safety features tucked into the …

Fraud Plagues Disaster Relief Efforts

PANAMA CITY, Fla. — As the scale and frequency of major disasters escalate, millions of dollars in federal, state and insurance payments intended for recovery efforts are being stolen by fraudsters taking advantage of chaos and the pipeline of aid …

Accurate Claim Length Estimates Key to Customer Satisfaction

Property insurers generally score well for customer satisfaction, but the carriers that fare more poorly than others could do a better job of communicating with policyholders and setting accurate claim-length expectations, according to J.D. Power. A survey of 6,374 homeowners …

Some Determined to Stay Even as Florida Sinkhole Grows Wider

The Florida sinkhole that swallowed two homes last week isn’t getting any deeper, but it’s getting wider, officials said Wednesday – and one resident who’s back home after being evacuated is vowing to stay unless the hole consumes her house. …

North Dakota Homeowners Concerned After Neighborhood Yards Collapse

Some homeowners in a Bismarck, N.D., neighborhood are questioning the long-term safety of their houses after some backyards dropped as much as 7 feet in June. Jim Hopfauf is one of the homeowners affected by the collapsing hill where houses …

Hawaii Residents Watch Lava Creep

Lava from one of the world’s most active volcanoes has been advancing at a slower pace the past few days and is now moving parallel to a sparsely populated subdivision on Hawaii’s Big Island. Lava from Kilauea volcano was still …

Connecticut Opens 2 More Superstorm Sandy Relief Centers

The state of Connecticut is opening two additional intake centers to help homeowners seeking disaster assistance for losses caused by last year’s Superstorm Sandy. Gov. Dannel P. Malloy announced Tuesday that homeowners in New London County will be able to …

California Commissioner: $160M in Homeowner’s Rate Reductions

An average of a 12.6 percent insurance rate reductions is in store for California homeowners insured with State Farm General Insurance Co., according to an announcement from California Insurance Commissioner Dave Jones on Thursday. The reduction will result in an …

New York Extends Service for Storm Insurance Questions

New York officials say they’ve set up 24-hour phone service to answer questions from Superstorm Sandy victims about insurance and to help consumers file complaints. The Department of Financial Services hotline has been operating from 8 a.m. to 8 p.m. …

Louisiana Parish Residents Urged to Buy Flood Insurance

Cameron Parish, La., residents without flood insurance should buy coverage before the new Federal Emergency Management Agency flood maps become effective Nov. 16 so they can get the best premiums, a FEMA official says. Agency spokesman Robert Alvey tells The …