View this article online: https://www.claimsjournal.com/services/newswire/2005/09/28/60274.htm
Internet Based Litigation Management Application Will Allow Enforcement of Client Specific Litigation Handling Guidelines, Collection of Data and Performance Analysis
San Diego, CA, September 1, 2005 – CaseRev, Inc. today announced that Crawford & Company has partnered with CaseRev, the industry’s first truly automated on-line litigation management system, to pilot a flexible and highly automated litigation management solution.
CaseRev is an on-demand service that effectively automates client specific protocols. In addition to reducing costs, it improves claim durations and eliminates court-adjudicated penalties associated with improper delays and missed reports.
This all-encompassing remedy is not a legal bill review process; it is far more. It provides an independent, reliable, and scalable process that includes:
Alerts
Triggers
Client specific guidelines
Multi-tiered performance metrics
Vendor drop box (enables assignment and electronic posting of reports/photos)
Prompt, effective communication and flexible protocol enforcement is ensured between all members of the litigation process. Claims professionals, risk managers, and legal counsel benefit tremendously from this streamlined application that ensures strict adherence to spending thresholds, report generation based upon predetermined events/ timelines, and alerts for all partners should an activity become overdue.
As well as instant views of all claims for risk managers, CaseRev also provides instant messaging capabilities right from the screen where pertinent documents and other case information are located. Access to the secured environment can be obtained from any location with Internet access. Moreover, the straightforward implementation process enables almost immediate system usage without tapping into your IT resources.
One of the most important features of this robust litigation management tool is the elimination of costly auditing to objectively measure legal firm and individual attorney performance. Reports that gauge attorney compliance with handling guidelines and other areas of effectiveness will now be at the client’s fingertips.
“CaseRev is an exciting new way of managing litigation by, for the first time, effectively enforcing a company’s own litigation handling guidelines on a proactive basis. CaseRev enables clients to make sound business determinations when making case resolution decisions. CaseRev is proud to have been selected by Crawford & Company, a recognized industry leader, to assist them in managing their litigation” said Steve Pratt, President of CaseRev, Inc. “We look forward to working with Crawford & Company to continue to improve our product and to allow them greater insight into their clients’ litigation”.
Kerwin Williams, Vice President of Business and Product Development for Crawford & Company, believes that the unsurpassed capabilities of CaseRev interactive environment allows for instantaneous access of pertinent data by not only claims professionals, but also risk managers and outside counsel. The heightened capabilities afforded by CaseRev’s unique solution significantly benefits all partners in the litigation management process.
Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world’s largest independent provider of claims management solutions to insurance companies and self- insured entities, with a global network of more than 700 offices in 63 countries. Major service lines include workers’ compensation claims administration and healthcare management services, property and casualty claims management, class action services, and risk management information services. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.
Based in San Diego, California, CaseRev, Inc., (www.caserev.com) is an On-Demand Application Service that provides automated case and claim management services to insurance companies, self-insured corporations, third party administrators (TPAs), corporate legal departments and the legal community in general. CaseRev provides significant process improvement achieving maximum customer satisfaction at no incremental cost. CaseRev includes interactive litigation case management, automated alerts and triggers, insurer-specific guideline enforcement, multi-tiered performance metrics, scalable and reliable technology plus a state of the art customer support. CaseRev dramatically increases the velocity of information exchanged between the customer, their attorneys and vendors.
Pilot applications will be established in select offices for select clients. For more information on CaseRev software, visit www.caserev.com.
The program will be initiated on September 15, 2005.