I recently picked up Blue Cross insurance.
Switching from one state to another. The sales rep. totally mislead me, and than lied about our phone conversation, costing me $194.00 for double coverage. Watch out for Blue Cross sales person Lupe Carrillo,
at 1-800-777-6000, ext. 5927. Blue Cross management just gave me the run-around, no help at all!!!
This is my personal opinion and what I believe to be true, from my experience
with BLue Cross.
Arlene
I also had a bad experience yesterday on the phone with a Blue Cross representative. I applied several weeks ago, and had only received my complete coverage details for the dental but hadn\’t for the medical. I called in to see what was and wasn\’t covered so I could start making my decision before my 10-day wait period for the dental expired. I asked the gentleman in Member Services specific questions and he seemed to be speaking from a script and never really answered my questions. Lots of double talk and then eventually he only referred me to the CA Cross website for more information, which was something I could have done on my own without having to stuggle to understand his heavy accent. Blue Cross gets a thumbs-down for personalized care in my book.
We have updated our privacy policy to be more clear and meet the new requirements of the GDPR. By continuing to use our site, you accept our revised Privacy Policy.
I recently picked up Blue Cross insurance.
Switching from one state to another. The sales rep. totally mislead me, and than lied about our phone conversation, costing me $194.00 for double coverage. Watch out for Blue Cross sales person Lupe Carrillo,
at 1-800-777-6000, ext. 5927. Blue Cross management just gave me the run-around, no help at all!!!
This is my personal opinion and what I believe to be true, from my experience
with BLue Cross.
Arlene
I also had a bad experience yesterday on the phone with a Blue Cross representative. I applied several weeks ago, and had only received my complete coverage details for the dental but hadn\’t for the medical. I called in to see what was and wasn\’t covered so I could start making my decision before my 10-day wait period for the dental expired. I asked the gentleman in Member Services specific questions and he seemed to be speaking from a script and never really answered my questions. Lots of double talk and then eventually he only referred me to the CA Cross website for more information, which was something I could have done on my own without having to stuggle to understand his heavy accent. Blue Cross gets a thumbs-down for personalized care in my book.