These stories never give all of the facts. She has only been accused. But, based on these facts, how could she not believe that she would get caught? She used her own personal checking account. I would like to see follow up to this story and more information. I doubt she acted alone. Why did she switch companies? Has she made a statement? Does she have a lawyer? How come it took so long?
HNOWING THAT THIS INDIVIDUAL HAD PREVIOUSLY DIPPED INTO SOMEONE ELSE’S POCKET, IF I WAS THE CEO OF OLD DOMINON, I WOULD NOT HAVE HIRED THIS PERSON AND PLACED THEM INTO A POSITION OF BEING RESPONSIBLE FOR $$$$$$$$$$.
A CLAIMS PERSON HAS ACCESS TO CLAIM CHECKS AND DEEP POCKETS OF THE INSURANCE COMPANY. THIS IS A CASE OF LETTING THE FOX GUARD THE HEN HOUSE.
A BAD DECISION ON THE PART OF OLD DOMINION–THEY GOT WHAT THEY DESERVED.
Mr. Howard is correct.Mr Stoutemire read the article too quickly .It is likely that FIGA might have checked credentials better but clearly they caught her first.
Time after time clients regularly complain of insurance companies over paying claims. Agents and clients are told to assume that the company is making knowledgeable, proper and supervised decisions in settlements. How many of Old Dominion’s clients were adversely affected (premium increases) due to their increased loss ratio?
From the story, I got the impression the Old Dominion was the FIRST company she embezzled money from. She left there in 2002, and embezzled at the other place from 2002 through last month. I would bet that once she got caught for that fraud, Old Dominion (or dept of ins) looked into her employment with them, which is why they were the second company to REPORT the embezzlement.
I don’t think that Old Dominion is to blame in this case. The only person at fault is the person committing the crime.
Isn’t something about these insurance companies? They are willing to hire people like this “claim adjuster” because she had “experience” rather than give someone else the opportunity to do a job that obviously needs “training”? Especially the “thou shall not steal” kind?
The Claims departments of these companies review claims being handled by every adjuster quarterly. I know this to be true of Old Dominion and it’s parent company. Also, what about the Internal Audit department. Apparently they haven’t been too concerned with the claims function. There are many ways, from Internal Audit’s perspective, to identify these things.
Shame on the employee. Shame on Internal Audit for showing no interest in claims function. Shame on management for a poor internal control structure.
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04-15-04
These stories never give all of the facts. She has only been accused. But, based on these facts, how could she not believe that she would get caught? She used her own personal checking account. I would like to see follow up to this story and more information. I doubt she acted alone. Why did she switch companies? Has she made a statement? Does she have a lawyer? How come it took so long?
HNOWING THAT THIS INDIVIDUAL HAD PREVIOUSLY DIPPED INTO SOMEONE ELSE’S POCKET, IF I WAS THE CEO OF OLD DOMINON, I WOULD NOT HAVE HIRED THIS PERSON AND PLACED THEM INTO A POSITION OF BEING RESPONSIBLE FOR $$$$$$$$$$.
A CLAIMS PERSON HAS ACCESS TO CLAIM CHECKS AND DEEP POCKETS OF THE INSURANCE COMPANY. THIS IS A CASE OF LETTING THE FOX GUARD THE HEN HOUSE.
A BAD DECISION ON THE PART OF OLD DOMINION–THEY GOT WHAT THEY DESERVED.
Did Mr. Stoutamire read the same article I did? And why he is he shouting?
Mr. Howard is correct.Mr Stoutemire read the article too quickly .It is likely that FIGA might have checked credentials better but clearly they caught her first.
Time after time clients regularly complain of insurance companies over paying claims. Agents and clients are told to assume that the company is making knowledgeable, proper and supervised decisions in settlements. How many of Old Dominion’s clients were adversely affected (premium increases) due to their increased loss ratio?
What gets me is that the insurance industry is looking at claims for fraud when they should be looking at themselves first.
Actually Bill,
From the story, I got the impression the Old Dominion was the FIRST company she embezzled money from. She left there in 2002, and embezzled at the other place from 2002 through last month. I would bet that once she got caught for that fraud, Old Dominion (or dept of ins) looked into her employment with them, which is why they were the second company to REPORT the embezzlement.
I don’t think that Old Dominion is to blame in this case. The only person at fault is the person committing the crime.
Please correct me if I am wrong.
Thanks!
Isn’t something about these insurance companies? They are willing to hire people like this “claim adjuster” because she had “experience” rather than give someone else the opportunity to do a job that obviously needs “training”? Especially the “thou shall not steal” kind?
The Claims departments of these companies review claims being handled by every adjuster quarterly. I know this to be true of Old Dominion and it’s parent company. Also, what about the Internal Audit department. Apparently they haven’t been too concerned with the claims function. There are many ways, from Internal Audit’s perspective, to identify these things.
Shame on the employee. Shame on Internal Audit for showing no interest in claims function. Shame on management for a poor internal control structure.