View this article online: https://www.claimsjournal.com/news/southeast/2003/03/14/27118.htm
AMS Services, Inc. has unveiled TransactNOW, a product that enables interface communication between carriers, agents and the AMS Services management system product line. TransactNOW allows agents to process business transactions with carriers via a seamless single-entry workflow, without ever having to leave their management system.
The AMS Users’ Group recently surveyed AMS customers through a SEMCI Reform Petition. The 2,100 agencies that responded represent more than $14 billion in premium volume. The initial release brings many top carriers (identified by premium volume) live on TransactNOW, supporting billing and claims inquiry – the highest volume transactions identified in the survey. Carriers that have adopted TransactNOW for the initial release include Chubb Group of Insurance Companies, Encompass Insurance, The Hartford Financial Services Group, Kemper Auto and Home, Progressive Insurance, SAFECO Property and Casualty Insurance Companies, The St. Paul Companies and Travelers Property Casualty.
Dave Shea, president and CEO of AMS Services Agency Markets, noted, “The ability for our agents to effectively process transactions with carriers through their management systems is vital to the success of their business. TransactNOW was developed to provide AMS and carriers with a solution that allows for rapid development and roll-out of new transactions and additional carriers, leveraging resources already developed and employed in the market. The support we have received from the AMS Users’ Group and the carriers shows the practical approach that TransactNOW delivers is truly innovative. This initial launch is just the beginning. We will be adding new transactions and additional carriers as quickly as possible. TransactNOW added to the other interface options we already have keeps AMS in the leadership position of agency automation.”
“The AMS Users’ Group has been involved with the development of TransactNOW from the very beginning”, said Pam Parry the User’s Group president. “We worked together to ensure the product delivered exactly what TransactNOW’s tagline says – practical interface workflow. The number of carrier partners we have achieved in a short period proves the potential of the product. We are excited to continue this development partnership with AMS.”
Work is already underway on a significant expansion of TransactNOW to add carriers and support more business transactions.
For further information, visit AMS at iisg@amsworld.com. The AMS Users’ Group 27th National Conference is being held at the Gaylord Palms Resort in Orlando, March 13-16.