View this article online: https://www.claimsjournal.com/news/southcentral/2014/07/17/251936.htm
The Oklahoma Insurance Department’s Consumer Assistance Division has recovered $2,180,170 for Oklahoma consumers in the first half of 2014.
Between Jan. 1 and June 30, the Consumer Assistance Division answered 13,127 phone calls, responded to over 300 emails and opened 1,788 files.
Accident and health insurance generated the most complaints in the first half of the year with 765 formal complaints.
The majority of complaints were related to claim denials and delays. Auto insurance complaints were second on the list with 378 cases filed, followed by homeowners insurance with 271 complaints.
Source: Oklahoma Insurance Department