THIS COMPANY OWLCAM NEEDS TO BE INVESTIGATED ASAP. NO CUSTOMER SERVICE/SUPPORT.I bought my Owlcam from vendor Best-buy on January 12th, 2020. I received it on January 14th, 2020 Ever since it has draining my battery and i initially called on February 1st and left a voicemail and no one called back. I then used the owlcam contacted chat support on February 4th and no reply’s. I then emailed your main support email address along with two other email address Facebook because I am not the only one that customer service has not responded to and they are just not available at all. I have left 4 other customer support phone number and still its February 12, 2020 and no one my chats have even been looked at, no reply’s from emails, no phone or face book messenger from Facebook page.It looks like on your site you are no longer selling the items and pulled them off amazon. lot of customers like me that are wondering whats going on. I have paid over $300.00 for this dash cam and left without customer service phones go straight to voicemail. I am very dissapointed and want a full refund. I contacted Bestbuy 2 times and they wont help me with a refund or to get customer service. They are selling this product knowingly this company is apparently bankrupt and is not offering customer support or removing it from their website. This product is a $374.00 fraud product. This OWLCAM needs to be investigated for negligence
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THIS COMPANY OWLCAM NEEDS TO BE INVESTIGATED ASAP. NO CUSTOMER SERVICE/SUPPORT.I bought my Owlcam from vendor Best-buy on January 12th, 2020. I received it on January 14th, 2020 Ever since it has draining my battery and i initially called on February 1st and left a voicemail and no one called back. I then used the owlcam contacted chat support on February 4th and no reply’s. I then emailed your main support email address along with two other email address Facebook because I am not the only one that customer service has not responded to and they are just not available at all. I have left 4 other customer support phone number and still its February 12, 2020 and no one my chats have even been looked at, no reply’s from emails, no phone or face book messenger from Facebook page.It looks like on your site you are no longer selling the items and pulled them off amazon. lot of customers like me that are wondering whats going on. I have paid over $300.00 for this dash cam and left without customer service phones go straight to voicemail. I am very dissapointed and want a full refund. I contacted Bestbuy 2 times and they wont help me with a refund or to get customer service. They are selling this product knowingly this company is apparently bankrupt and is not offering customer support or removing it from their website. This product is a $374.00 fraud product. This OWLCAM needs to be investigated for negligence
Thanks,
Harrison Dandrea