If insurance companies opened their eyes, they’d realize what their claims departments are doing wrong to contribute to such high loss ratios. Thankfully, I am part of a commercial auto insurance company that gets it. And our sub-50 loss ratio reflects that. It’s not a coincidence, it all comes down to intelligent claims handling.
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If insurance companies opened their eyes, they’d realize what their claims departments are doing wrong to contribute to such high loss ratios. Thankfully, I am part of a commercial auto insurance company that gets it. And our sub-50 loss ratio reflects that. It’s not a coincidence, it all comes down to intelligent claims handling.