Employee responses to surveys are bogus. They’re pressured to return them (which is why the response rate is so high), and as a general rule, employees answer the way they think their employers want them to answer. Nobody tells it like it is. Since there are absolutely no guarantees an employee survey is 100% anonymous (the perception of lack of total anonymity is the only thing that matters), only gamblers and suicidal fools put their jobs at risk. Then the employers get on their high horses on their company-wide memos and in their town meetings, and say, “You spoke, we listened!” Uh, no.
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Employee responses to surveys are bogus. They’re pressured to return them (which is why the response rate is so high), and as a general rule, employees answer the way they think their employers want them to answer. Nobody tells it like it is. Since there are absolutely no guarantees an employee survey is 100% anonymous (the perception of lack of total anonymity is the only thing that matters), only gamblers and suicidal fools put their jobs at risk. Then the employers get on their high horses on their company-wide memos and in their town meetings, and say, “You spoke, we listened!” Uh, no.