Sure, fraud and excess exists as does greed and corruption. When working first in the claims business as a insurance company employee I was taught to ‘pay what you owe’. To do that we learned to either defend, settle or negotiate a claim. For that to happen you had to learn when to do one of the three steps I list.
Today, a lot of the ‘companies’ have lost either or both the ability and willingness to determine if a claim and resultant payment of said claim is falls into any of the three listed categories.
A philosophy of paying what you owe instead of ‘the best claim is a closed claim’ and thus pay what it takes to close it will, I think, help to lessen both fraudualent and excessive claim payments.
Say what you are going to do, then do what you say and finally tell then what you did. Sooner or later the message will get thru.
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Sure, fraud and excess exists as does greed and corruption. When working first in the claims business as a insurance company employee I was taught to ‘pay what you owe’. To do that we learned to either defend, settle or negotiate a claim. For that to happen you had to learn when to do one of the three steps I list.
Today, a lot of the ‘companies’ have lost either or both the ability and willingness to determine if a claim and resultant payment of said claim is falls into any of the three listed categories.
A philosophy of paying what you owe instead of ‘the best claim is a closed claim’ and thus pay what it takes to close it will, I think, help to lessen both fraudualent and excessive claim payments.
Say what you are going to do, then do what you say and finally tell then what you did. Sooner or later the message will get thru.