Progressive President Apologizes for Wrongful Investigation Tactics

August 24, 2007

  • August 24, 2007 at 10:24 am
    Bubba Sue says:
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    What’s wrong is that Progressive offended the sensibilities and potential for profit for these two people and their attorney if they had in fact been enacting a fraud against the insurance company and its insureds.
    The razmataz about privacy is a cover-up for being discovered.

  • August 24, 2007 at 5:02 am
    steve says:
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    This seems like typical sub-rosa tactics. Okay maybe being in the churhc was bad but if you catch a liar, you catch a liar regardless of where they were at the time. This second lawsuit by the couple appears to be total b.s and hopefully either thrown out of the courts or barred by the statute of limitations and/or repose.

  • August 24, 2007 at 5:58 am
    Anonymous says:
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    From what I understand in another article about this, the meetings were confessional meetings where people would go to confess sins. This is why the investigators went their, hoping to catch the insureds in a confession. They were taping these sessions. This is wrong because they would have also been recording other people’s transgressions as well. These are things that people did not intend to have known outside of this meeting and it is irresponsible to covertly record events at meetings like this. There are also potential confidentiality issues as well.

    Meetings like this need to be private without the trheat of recording devices in order for people to be open and honest with the group. Otherwise, support groups would cease to be effective.

  • August 25, 2007 at 2:18 am
    JOE says:
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    IS HE THE SAME PROGRESSIVE CEO WHO GOT BUSTED FOR MARIJUANA POSSESSION LAST YEAR?
    THAT WHOLE OPEARTION IS FOR-THE-BIRDS !
    ANYWAY, IT ISN’T AN INSURANCE OPERATION
    IT’S A PRICING HOUSE
    THEY GET AS MUCH AS THE TRAFFIC WILL BEAR
    LIKE GEICO, THEY ARE THE ARMPIT OF THE INDUSTRY

  • August 26, 2007 at 9:07 am
    sinner says:
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    are regarded as sanctuaries, safe places to worship, share grief and pain, joys and hope.
    Dirty trick Progressive! How would you investigators like it if one of your children were in a support group and the police were there undercover to try to make a bust.

  • August 26, 2007 at 10:31 am
    Hal Thurow says:
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    Joe –
    You can’t spell and why are you YELLING?
    I suspect you are yelling because you don’t know what you are talking about.

  • August 27, 2007 at 7:44 am
    Bubba says:
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    Well for that matter, so does mandatory auto liability insurance.
    When I got into this crazy biz the yearly price for basic limits in Texas was $72. Note that was for a year.
    The increase in auto premiums since then is way more than inflation. The increased required limits since 1973 as been almost nothing.

  • August 27, 2007 at 7:45 am
    clm mgr says:
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    On a procedural note: Don’t you agree that the CEO’s written mea culpa is a clear admission against interest which literally hands the case over to those who were quick to file lawsuits? Seems the only real question in the case after he published his apology is how much money are the greedheads going to get? It may not matter (or be admissible) whether or not the spying revealed any confessions on the part of your plaintiffs. They stand to get a larger quantity of cash with this suit than they ever could in the underlying case. Too bad…wonder if there was fraud in there?

  • August 27, 2007 at 7:55 am
    Bubba says:
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    Do you remember the case of the expensive cigar collection? The collection owner insured them with Lloyd’s, London.
    Then he smoked the cigars and turned in a claim for fire damage to the stogies.
    Lloyd’s contested but then paid the claim after the guy admitted in court that he’s smoked the cigars.
    They gave him the claim check. They were prepared with police at hand. They presented him with arson charges, followed by a fraud charge. Both charges stuck.
    He got a new tax-paid residence.

  • August 27, 2007 at 8:58 am
    Anon says:
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    Buy a dictionary, find your CapsLock, and keep up with news.

    The former CEO of Progressive, Peter Lewis, was arrested on drug charges and donates heavily to NORML and several liberal political action groups as well as many philanthopic organizations (using his own, private funds). Mr. Renwick, the current President/CEO is a different person.



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