Nationwide Ordered to Pay $18M Award for Faulty Repairs

July 14, 2014

  • July 14, 2014 at 3:16 pm
    Bill Johnson says:
    Like or Dislike:
    Thumb up 1
    Thumb down 3

    In my opinion, I find most insurance companies put profits over properly repaired vehicles. I would like to know if the vehicle was repaired at a Direct Repair Shop/ Referral Shop. I have pushed to have cars totaled at my collision center when the insurance company wanted to repair them. I can do this as the shop is not on any insurance company referral program. We look out for the consumer not the insurance companies profits. Which I guess it would of been cheaper for the insurance company to do it right the first time even if they get out of the settlement the 3 million plus to defend the case and the bad press was not worth the bad repair and a small savings on the claim.
    Bill Johnson Pleasant St Auto Body & Repair inc 650 New Ludlow Road
    South Hadley Massachusetts 413-532-9898

  • July 15, 2014 at 1:27 pm
    L Parsons says:
    Like or Dislike:
    Thumb up 3
    Thumb down 1

    Amazing correlation between states legal systems and their economies.

    It continues to amaze me how jury decisions such as this end up costing states countless jobs. Imagine if you were deciding on locating your company in PA or TX, which way you would ultimately lean. TX economic growth continues to benefit from legal reforms in 2003.

    Bad legal systems are like an additional tax. Nationwide did nothing different than all insurance companies legally do for the benefit of all, they just got burned by where the case was tried.

    Philadelphia has long been a “legal hellhole”.

    • July 15, 2014 at 2:13 pm
      Bill Johnson says:
      Like or Dislike:
      Thumb up 1
      Thumb down 3

      I am not sure whom you work, for but I am glad to see you agree with me. You stated “Nationwide did nothing different than all insurance companies”. I have been in business for 33 years and I worked for an insurance company. In my opinion all insurance companies walk the fine line of legality. They bend the rules for their benefit and as you dislike the legal system. I dislike the bureaucrats than run the respective Division of Insurance in the states that let the insurance industry run afoul of the rules and regulations. If more people had the resources to defend themselves you would see more cases like the one in PA.

      Bill Johnson

  • July 21, 2014 at 12:14 pm
    Scott Smith says:
    Like or Dislike:
    Thumb up 0
    Thumb down 0

    I bet Ms Berg was happy to pay the cheapest rate she could find and then sues because the company finds the cheapest route to take in repairing. In my opinion it seems the body shop did under par work on the vehicle, and were they sued also?? If the vehicle couldn’t be repaired to a safe condition why did the body shop do the work? Maybe the profit motive, greed…?

  • July 21, 2014 at 1:01 pm
    Bill Johnson says:
    Like or Dislike:
    Thumb up 1
    Thumb down 0

    Scott, I agree 100% with you, the shop is also to blame. Thats the point, I am making, its the system that causes the problem. In my opinion any shop on an insurance referral list will not be looking out for the best interest of the vehicle owner. They are beholden to the insurance company for work so they are less apt to rock the boat. Nobody bites the hand that feeds them. My shop is not on any referral list we educate the consumers and we fight for their rights. I have had insurance companies wanting use to do sub standard repairs and/or repair cars that needed to be totaled. To me if a vehicle owner goes to a insurance company referral shop,its like having the Prosecution and Defense Attorney from the same law firm. How would that work out for the defendant.

    Regards
    Bill Johnson



Add a Comment

Your email address will not be published. Required fields are marked *

*