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Claims Journal
 
 

Your daily rundown on the most important breaking news
and key information in the claims universe.

Dec 28, 2025

 
 
 
 

Waymo to Update Software Across Fleet After Major Power Failure

Alphabet Inc.'s Waymo said it would strengthen its automated software to better handle power outages after its self-driving taxis froze and ...
 
 

Vermont Groups Remove Record Nine Dams in 2025, Eye Dozens More

There are at least 140 dams in the Winooski River watershed, according to Michele Braun, executive director of the Friends of the Winooski R...
 
 

US Auto Safety Agency Probes Tesla Model 3 Emergency Door Release

The U.S. auto safety regulator said on Wednesday it has opened a defect investigation into Tesla Model 3 compact sedans over concerns that e...
 
 

Twice Injured Firefighter Loses Second Workers' Compensation Claim

A Delaware firefighter who twice suffered a workplace injury has been denied workers' compensation benefits for his second claim because of ...
 
 

Cyberattack Disrupts France's Postal Service and Banking During Christmas Rush

With just three days to go before Christmas, a cyberattack knocked France's national postal service offline Monday, blocking and delaying pa...
 
 

Democratic-Led States Sue to Block US Consumer Watchdog's Defunding Under Trump

A coalition of Democratic-led states filed a lawsuit on Monday seeking to prevent President Donald Trump's administration from defunding the...
 
 

AI & Technology

 

Insurance AI Demo Day Calendar Announced

Wells Media Group Inc. today announced the 2026 Insurtech + AI Demo Day events calendar, a lineup of virtual events featuring live demos of ...
 
 

NYT, Chicago Tribune Sue Perplexity AI as Copyright War Rages On

The NYT says "large-scale, unlawful copying and distribution" of its content "impedes the free press' ability to continue playing its role in supporting an informed citizenry and a healthy democracy."
 
 

Warner, Udio Settle Copyright Case, Plan New AI Song Creation Platform

Warner Music Group has settled a copyright infringement case with artificial intelligence company Udio and will jointly launch a new platfor...
 
 

PwC: Insurance Execs Say Agentic AI Leading Industry Transformation

More than half of insurance executives say generative and agentic artificial intelligence are the technological investments that will have t...
 
 

Videos & Expert Viewpoints

 

Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It

Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically developed...
 
 

The Power of the First Offer: Anchoring, Evidence and the Battle for Perception

If negotiation is the job, as Ronald Morrison wrote in the first article of this series, then the first offer is often the moment that defin...
 
 

Marijuana's Move to Schedule III: What it Really Means for Cannabis Insurance

The cannabis world is buzzing about a possible move to reclassify marijuana from Schedule I to Schedule III under the Controlled Substances ...
 
 

From Efficiency to Innovation: The Real Impact of InsurTech | ITC 2025

Kelly De La Mora hits the floor at ITC in Las Vegas to uncover how tech is reshaping claims, customer relationships, and the future of risk....
Video
 
 

Top 3 Ways InsurTech Is Transforming Claims | ITC 2025

At ITC Vegas, industry experts explain how InsurTech is empowering adjusters, speeding up payouts, and driving more ethical, empathetic deci...
Video
 
 

Inside Allianz’s Cyber Report – Supply Chain Risks on the Rise

From ransomware to technical breakdowns, Allianz identifies supply chain disruptions as a major factor behind losses across manufacturing, r...
Video
 
 

Editor's Picks

 

North Carolina Sting Operation Alleges Roofer Damaged Shingles to File Claim

Allegations that some roofers deliberately damage roofs in order to qualify properties for insurance claims have long been a concern for ins...
 
 

Insurance Covers Settlement Paid by Stocks Instead of Money: Delaware High Court

A settlement paid by stocks rather than money is a covered loss that must be paid by an insurer, the Delaware Supreme Court has affirmed. T...
 
 

Black Lung Benefits Denied; Discrimination Claim Against UPS Shot Down by Court

A federal appeals court, one step below the U.S. Supreme Court, handed down two rulings in favor of employers and insurers, one involving bl...
 
 
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