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Your daily rundown on the most important breaking news
and key information in the claims universe.

Oct 23, 2026
 
 
 
 

 
 

AM Best: Social Inflation Drives Surge in Commercial Auto Liability Claims

According to recent report from AM Best, commercial auto liability insurance coverage has continued to bear the brunt of rising litigation c...
 
 

Washington Updates Insurance Claims Handling Rules, Deadlines

New claims handling rules in Washington require insurers to follow updated rules that establish deadlines for responding to policyholders, c...
 
 

Chubb CEO Greenberg: Industry Has to 'Put Arms Around' AI Liability

The insurance industry has dealt with emerging risks in the past, and Chubb CEO Evan G. Greenberg said he thinks the same approach can be ap...
 
 

AI Safety Group METR Finds Flaws in OpenAI's Internal Monitoring System

AI safety research group METR said on Thursday a pilot exercise to stress-test OpenAI's internal monitoring system uncovered several new vul...
 
 

Florida AG Says His Office Investigating 'Anti-Public Adjuster' Endorsements in Policies

In the long-simmering clash between property insurers and public adjusters, the adjusters now have Florida's chief law enforcement officer o...
 
 

The Integrity Deficit: Not a One-Sided Story

Editor's note: This is the second installment in a four-part series on the erosion of integrity in property claims. Part I measures the decl...
 
 

AI & Technology
 

French Supermarkets' Cyber Insurance Unlikely to Cover Food Losses, Insurers Say

French supermarkets are facing millions of euros in losses after a cyberattack forced them to throw away food, in a crisis that is not typic...
 
 

TikTok Accused by NY of Running Secret Safety Tests on Teens

New York Attorney General Letitia James has added new allegations to a child safety lawsuit against TikTok Inc., accusing the platform of running secret experiments on teen users.
 
 

FBI Investigating Hackers' Claims of Stealing Employee Data

The Federal Bureau of Investigation is probing hackers' claims that they broke into the agency's systems and stole thousands of current and ...
 
 

Florida Bans Flock Cameras, License Plate Readers From State Roads

Florida banned local police from installing license-plate readers on state roads, responding to growing concern about the proliferation of s...
 
 

Videos & Expert Viewpoints
 

The Integrity Deficit: Not a One-Sided Story

Editor's note: This is the second installment in a four-part series on the erosion of integrity in property claims. Part I measures the decl...
 
 

Property Claims Severity on the Rise: What’s Driving Higher Costs?

Claims Journal’s Don Jergler talks with Verisk’s Susan Fleming about why property claims severity continues to climb, how rising... 		Video
 
 

Psychological Reactance: The Hidden Bias in Claims Negotiation

"Give him a few more dollars and get the file closed." I do not remember the exact words I used years ago, but I remember the feeling behin...
 
 

EP. 09: Why Claims Volume Has Been Dropping for Years

A look at the second quarter shows the lowest claim assignment volume in several years. According to Verisk, there was a 12% decrease from l... 		Video
 
 

A Repair Estimate Is Not Necessarily a Notice of Bad Faith in Louisiana

A Louisiana property insurer receives a contractor's estimate for far more than it paid after a hurricane. Sixty days pass. The insured file...
 
 

ITC Las Vegas 2026 | What Will Insurance Professionals Stop Doing in Five Years?

At InsureTech Connect in Las Vegas, insurance professionals predict AI will automate routine tasks, from chasing claims documents to sending... 		Video
 
 

Editor's Picks
 

AM Best: Social Inflation Drives Surge in Commercial Auto Liability Claims

According to recent report from AM Best, commercial auto liability insurance coverage has continued to bear the brunt of rising litigation c...
 
 

Chubb CEO Greenberg: Industry Has to 'Put Arms Around' AI Liability

The insurance industry has dealt with emerging risks in the past, and Chubb CEO Evan G. Greenberg said he thinks the same approach can be ap...
 
 

Florida AG Says His Office Investigating 'Anti-Public Adjuster' Endorsements in Policies

In the long-simmering clash between property insurers and public adjusters, the adjusters now have Florida's chief law enforcement officer o...
 
 
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