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Claims Journal
 
 

Your daily rundown on the most important breaking news
and key information in the claims universe.

Sep 11, 2026

 
 
 
 

Register: AI Tools for FNOL & Digital Claims Intake 'Demo Day' on September 16

Insurance Journal's Risky Future series is hosting the "AI Tools for FNOL & Digital Claims" Demo Day, a series of free AI tool demonstra...
 
 

What Do We Remember About 9/11? Whom Do We Remember?

Where were you on September 11, 2001, when you heard that at 8:46 a.m. a hijacked American Airlines Flight 11 crashed into the North Tower o...
 
 

The Big Data/AI 'Revolution' Is Driving Up Verdicts, Settlements as Plaintiffs Buy In

Nick Kosiavelon, an insurance defense attorney in Massachusetts, tells the story about some plaintiffs' lawyers he faced off against in a re...
 
 

InterDigital Seeks $118 Million from Disney in Patent Fight

InterDigital Inc., a technology and patent licensing company, is seeking €101.7 million ($118 million) from Walt Disney Co. over the alleg...
 
 

The Nation's Insurance Laboratory: What Liability Trends in California Mean for the Rest of the Country

For claims executives and insurance company leaders, one jurisdiction consistently demands disproportionate attention: California. The Gold...
 
 

VW Signals Rugged SUVs and Pickups Will Power Its US Turnaround

Volkswagen AG Chief Executive Officer Oliver Blume sees rugged SUVs and pickups like the Jeep Wrangler and Ford F-150 as a way to boost its ...
 
 

AI & Technology

 

Register: AI Tools for FNOL & Digital Claims Intake 'Demo Day' on September 16

Insurance Journal's Risky Future series is hosting the "AI Tools for FNOL & Digital Claims" Demo Day, a series of free AI tool demonstra...
 
 

Florida Bans Flock Cameras, License Plate Readers From State Roads

Florida banned local police from installing license-plate readers on state roads, responding to growing concern about the proliferation of s...
 
 

Glassdoor: Adjusters Dislike, Fear AI More Than Others

Claims adjusters hate AI the most, a new report shows. A report on how workers feel about AI shows the insurance sector, and claims adjuste...
 
 

Allstate Introduces Large Language Model, ALLIE

Allstate CEO Tom Wilson said the insurer has a "technology-drive strategy, not a strategy supported by technology." [caption id="attachment...
 
 

Videos & Expert Viewpoints

 

The Nation's Insurance Laboratory: What Liability Trends in California Mean for the Rest of the Country

For claims executives and insurance company leaders, one jurisdiction consistently demands disproportionate attention: California. The Gold...
 
 

The Great Hemp Reset: How the Federal Ban on Intoxicating Hemp Products Will Reshape Risk and Coverage

I have been writing about the insurance risks of intoxicating hemp products since 2021, when delta-8 THC gummies first started showing up in...
 
 

Are We Training Claims Adjusters or Claims Processors?

I started my career as a writer. Not an insurance professional. Not an adjuster. A writer. When I eventually took a chance on claims, I as...
 
 

Why Restricting Public Adjusters Could Send More Claims to Attorneys

Steven Badger explains how limiting the role of public adjusters could drive more policyholders to hire attorneys, increasing costs and maki...
Video
 
 

Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry

Industry experts discuss how misconduct by a small number of public adjusters is fueling insurer pushback, restrictive policy changes, and l...
Video
 
 

EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention

The majority of public adjusters are doing good, and most agree there’s a need for the profession. But there are those frequent report...
Video
 
 

Editor's Picks

 

What Do We Remember About 9/11? Whom Do We Remember?

Where were you on September 11, 2001, when you heard that at 8:46 a.m. a hijacked American Airlines Flight 11 crashed into the North Tower o...
 
 

The Big Data/AI 'Revolution' Is Driving Up Verdicts, Settlements as Plaintiffs Buy In

Nick Kosiavelon, an insurance defense attorney in Massachusetts, tells the story about some plaintiffs' lawyers he faced off against in a re...
 
 

Fire, Heat Threaten Parts of US From North Dakota to California

Fire and heat risks persist across parts of the western U.S. from North Dakota to California. There are red flag fire warnings in Idaho, Wy...
 
 
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