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Claims Journal
 
 

Your daily rundown on the most important breaking news
and key information in the claims universe.

May 21, 2026

 
 
 
 

Trump Set to Sign AI Cybersecurity Directive as Soon as Thursday

President Donald Trump is poised to issue an executive order as soon as Thursday aimed at bolstering artificial intelligence cybersecurity a...
 
 

Spotify Strikes Deal With Universal Music to Let Premium Users Create AI Covers, Remixes

Spotify has struck a deal with Universal Music Group to let subscribers create AI-generated covers and remixes of songs, marking the first t...
 
 

Stellantis, Wayve Target 2028 Driver-Assist Launch

Stellantis and British autonomous driving startup Wayve said on Thursday they had formed a strategic partnership to bring Wayve's artificial...
 
 

NTSB Says UPS Didn't Act After 2011 Boeing Letter on Defect

A U.S. safety investigator said United Parcel Service Inc. decided not to take action after 2008 and 2011 service letters from Boeing Co. fl...
 
 

Groups Seek FTC Probe into Roblox for Kid Spending

Roblox is unfairly marketing virtual currencies and items to children and using "engagement-maximizing design features," according to advocacy groups.
 
 

Verisk, insured.io, Omni and TruVideo Rolling out New Tech

"Life moves pretty fast. You don't stop and look around once in a while, you could miss it." Know who said that? Anyone? Anyone? Technology...
 
 

AI & Technology

 

The Big Dog Is Off the Tech Porch: State Farm as 'Next Gen Good Neighbor'

You'd have to roll back the calendar a few decades to find a time when competitive moves by the nation's biggest auto and home insurer were ...
 
 

For Carriers, AI Can Now Mean Hyper-Personalized Customer Service, Leaders Say

NASHVILLE—The future of property/casualty insurance is here and it looks a lot like … a devoted personal assistant for the policyholder,...
 
 

Ransom Attacks up, but Payments Headed Down as Cyber Becomes Top of Mind

Data breaches (33.5%), cybercrime (31.8%) and extortion events (18.3%) accounted for most of Cowbell's reported claims over the past 18 months.
 
 

'The Arms Race Is On': Chubb's Greenberg on Mythos, Middle East

When it comes to Anthropic's Mythos as friend or foe, Chubb CEO Evan G. Greenberg said the "arms race is on." Speaking during a conference ...
 
 

Videos & Expert Viewpoints

 

EP. 07: Why Are Severe Convective Storms All The Rage Nowadays

Severe Convective Storms are kicking up a lot of interest for insurers, reinsurers, modelers and weather watchers. Several reports out this ...
Video
 
 

'Big Tobacco' Moment for Cannabis: What Insurers Need to Know About Murray v. Cresco

A massive 320-page class action complaint has the attention of the cannabis sector. The insurance professionals who underwrite it should als...
 
 

Adapting Claim Investigations for AI-Driven Fraud

Insurance fraud is not a new problem. What has changed is the ease with which a fraudulent claim can be made to look legitimate. Tools that ...
 
 

Balancing Technology and Expertise in Property Insurance Claims

The property insurance industry is undergoing a rapid and necessary transformation. Advances in data, automation, and artificial intelligenc...
 
 

Smarter Claims Start with Better Data, From Risk Prevention to Real-Time Validation

From helping brokers reduce risk before losses happen to verifying weather-related claims after the fact, data-driven tools are giving insur...
Video
 
 

PLRB: What’s Really Driving Claims? Complexity or Cost?

Are claims getting more complex, or just more expensive?  From inflation to AI tools, claims professionals break down why the answer isn’...
Video
 
 

Editor's Picks

 

Trump Set to Sign AI Cybersecurity Directive as Soon as Thursday

President Donald Trump is poised to issue an executive order as soon as Thursday aimed at bolstering artificial intelligence cybersecurity a...
 
 

Groups Seek FTC Probe into Roblox for Kid Spending

Roblox is unfairly marketing virtual currencies and items to children and using "engagement-maximizing design features," according to advocacy groups.
 
 

UK Warned of Housing Market Risks as Flood Re's Future Unclear

There are currently 6.3 million properties across England that are in areas at risk of flooding, a figure that's set to rise significantly in the years ahead.
 
 
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