ROR News

Using Microsoft Word’s Comment Feature to Point Out Issues in Letters

Microsoft Word allows you to comment on another person’s document. I find it helpful to point out mistakes or comment on the structure and phraseology of some of the claims letters I am shown during a webinar or seminar. The …

Coverage Dispute Handling Has Evolved in 25 Years

Changes in response time, the way research is conducted and the sources of bad faith have all impacted how coverage is evaluated, according to a panel discussion conducted by the American Bar Association’s Trial and Insurance Program Session. The program …

Drafting and Sending a Reservation of Rights Letter

Adjusters on the fence about whether to send a reservation of rights letter, also known as an ROR, should go ahead and do so, according to an expert on the subject. “Even if you’re late in realizing that you have …