property claims satisfaction News

3 Areas Where Property Insurers Disappoint Customers in Claims Process

Property insurers are falling short in some key areas of the claims process even as they earn high marks for overall customer satisfaction, according to the J.D. Power 2019 U.S. Property Claims Satisfaction Study. J.D. Power said that insurers continue …

Property Claims Satisfaction Continues to Improve: J.D. Power

Overall satisfaction among homeowners who filed a property claim improves for the second consecutive year, according to the J.D. Power 2014 Property Claims Satisfaction Study. While it has been more than 16 months since Superstorm Sandy hit the Northeast, its …