insurance technology News

Insurtech Startup Pitching Chatbots for Workers’ Comp Claims

For years, automobile insurers have used automatic dialogue devices, called chatbots, to field calls from policyholders when they report claims. Last year, personal insurance startup Lemonade took the technology up a notch, boasting that it was closing claims in seconds …

Fitch: Workers’ Comp a Prime Target for Insurance Innovation

The workers’ compensation segment of the property/casualty insurance business is a prime target for technology investment to maintain competitiveness and bolster performance, according to Fitch Ratings. “As the largest U.S. commercial lines segment, workers’ compensation is a focal point for …

Insurers Need to Identify Issues Before Investing in Insurtech

Creating a roadmap for technology integration is a must for carriers interested in successful insurtech innovation, according to Wesley Todd, a former insurance defense attorney and creator of CaseGlide, a collaboration, workflow, and analytics platform for insurance litigation departments. In …

Retaking Control When Dealing With Insurtech Choices

Distinguishing between insider and outsider firms is the key to gaining control of insurtech options, according to Wesley Todd, creator of CaseGlide, a collaboration, workflow, and analytics platform for insurance litigation departments. In the second in a series of podcasts …

What to Expect From Automation in 2016 and Beyond

Much has been said about the insurance industry’s technology gap and its general hesitance to integrate modern technology into operations. While other industries heavily invested in such solutions, insurance businesses bided time, sticking to legacy processing systems. However, we’re now …

Insurer Tech Survey Finds Predictive Modeling and Big Data Important to Claims

Xchanging, a technology services provider, has released a new survey, “The 2014 Insurance Technology and Spending Trends Report.” The survey, conducted at the Acord Loma Forum in May 2014 encompasses responses from 75 insurance industry practitioners. The majority of survey …

Ohio’s Proposed Insurance Reforms Benefit Consumers

Lieutenant Governor and Department of Insurance Director Mary Taylor says the passage of reforms to Ohio’s insurance law will help maintain the strength and competitiveness of Ohio’s insurance marketplace while also providing new consumer protections. Under Senate Bill 140, which …