Bob Crowley News

In the Era of Information, Insurers Must Understand the Cross-Section of Claims and Data

The value and impact of data could not be any more present, and important, in each of our lives today. From Google to Facebook and even IBM’s development of “Watson,” data and intelligence are quite literally changing our world. The …

Hands-on Training: Why Claims Adjusters Should Get Their Hands Dirty

As a claims professional, you need to know more than insurance regulations and customers’ insurance policies. Depending on your specialty area, you may need to be a motorcycle enthusiast, know the finer points of roof repair or speak the language …