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Claims Journal
 
 

Your daily rundown on the most important breaking news
and key information in the claims universe.

Feb 9, 2026

 
 
 
 

Danone Infant Formula Recalls Expand in UK, Ireland

The U.K., Ireland and the Netherlands joined a wave of European nations issuing recalls of Danone SA infant formula as the French company's ...
 
 

The Right Appraiser or Umpire for The Insurance Appraisal Process

In the world of insurance valuation disputes, the selection of the appraiser and umpire can significantly influence the outcome of an apprai...
 
 

Global Carmakers Book $55 Billion Hit From EV Rollback

Global carmakers have booked some $55 billion in writedowns in the past year as they scale back electric vehicle ambitions on a tough U.S. m...
 
 

Starbucks Wins Dismissal of Missouri Lawsuit Over DEI Policies

A federal judge in Missouri last week dismissed a lawsuit by the Republican-led state accusing Starbucks of using its commitment to diversit...
 
 

Man Charged in Organized Cargo Theft of Snow Crab, Blueberries, Cologne

A New York man has been arrested and charged for allegedly conspiring to use hacked email accounts of legitimate truck-load carriers to book...
 
 

CCC Intelligent Solutions Names Valdez Chief Product Officer

CCC Intelligent Solutions Inc. named Josh Valdez chief product officer. Valdez will be in charge of CCC Intelligent Solutions's product des...
 
 

AI & Technology

 

Open-Source AI Models Vulnerable to Criminal Misuse, Researchers Warn

Hackers and other criminals can easily commandeer computers operating open-source large language models outside the guardrails and constrain...
 
 

Gallup Poll Shows How Americans Are Using AI at Work

American workers adopted artificial intelligence into their work lives at a remarkable pace over the past few years, according to a new poll...
 
 

20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut

Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader d...
 
 

Musk Seeks up to $134 Billion From OpenAI And Microsoft

Elon Musk is seeking up to $134 billion from OpenAI and Microsoft, saying he deserves the "wrongful gains" that they received from his early...
 
 

Videos & Expert Viewpoints

 

The Right Appraiser or Umpire for The Insurance Appraisal Process

In the world of insurance valuation disputes, the selection of the appraiser and umpire can significantly influence the outcome of an apprai...
 
 

Expert Shares How Nuclear Verdicts Are Impacting Insurers

In this installment of the Expert Viewpoint video series, Pragatee Dhakal, Director of Product Strategy and Enablement at CLARA Analytics, e...
Video
 
 

Why 2026 Is The Tipping Point for The Evolving Role of AI in Law and Claims

Artificial intelligence has spent the last several years pressing at the boundaries of the legal and insurance industries, generating equal ...
 
 

Canceled FEMA Review Council Vote Leaves Flood Insurance Reforms in Limbo

The Federal Emergency Management Agency has yet to release a long-anticipated final report from its Review Council after canceling a Decembe...
 
 

Inside the 2025 Claims Digital Experience Study

A deep dive into JD Power’s 2025 Claims Digital Experience Study, revealing how customers use digital tools during the claims process and ...
Video
 
 

EP. 05: Digital Claims Experience Still A Work in Progress, But Pointing Up

Claims functionality in mobile apps is one of the biggest investment areas for carriers, which are seeing the fruits those investments conti...
Video
 
 

Editor's Picks

 

Starbucks Wins Dismissal of Missouri Lawsuit Over DEI Policies

A federal judge in Missouri last week dismissed a lawsuit by the Republican-led state accusing Starbucks of using its commitment to diversit...
 
 

Portugal Rolls Out $2.9 Billion Aid as Deadly Flooding Spreads

Portugal approved emergency laws to speed reconstruction after deadly flooding as part of a $2.9 billion support package in one of the largest disaster-relief efforts ever mobilized by the country.
 
 

Elon Musk Alone Can't Explain Tesla's Owner Exodus

Tori Horowitz loved her 2021 Tesla Model S. "It worked for my life because I'm in my car all the time," says the realtor, who drives weekly ...
 
 
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